In addition you could check internet speed with a network speed test as well to compare wireless and wired connectivity. You can run a WiFi speed test on all your devices to idenitify the ones that have a strong WiFi signal and the ones that don't. Selectively enabling and disabling your WiFi hotspots can quickly help identify the problematic device. Maybe your device is not connecting to the correct WiFi hotspot, so it must go through a thick wall. If the interet speeds differ on your connected devices, however, the poor connectivity is likely either due to a local misconfiguration or device capabilities. If the internet speeds are the same for the weak and strong signal, it's likely an ISP issue. Just run multiple tests, one close to your WiFi Hotspot and one in the place where you're having issues because the signal strength diminishes. So to figure out if your connectivity issues are due to your ISP, your wireless connection or a local router issue running a WiFi Speed Test will give you the insights you're looking for. Step 3: Rerun our speed test with the wired connection, and compare the results against. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. With gigabit even fiber you have to deal with a few things. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Most of the devices on your home network today are not connected with a wired connection anymore. Have to tested with the provided servers that Xfinity gives you.
Running a WiFi Speed Test is the right solution for most people if they encounter connectivity issues as they are usually internet speed related.